Problem first
We start with the work, not the tool.
We look at what your team does all day, then decide what AI should touch and what it should leave alone.
Consulting
AI that fits the operation you run.
Voice agents, automation workflows, IT, and surveillance — specified for your business by the team behind Shadow and Specter. Fitted, then handed to your people. Not a chatbot plan.
Your stack
Wired into what you already use.
Email, calendars, phones, CRMs, and accounting. No new app to log into.
People decide
Human in the loop by default.
Agents draft, route, and flag. Your staff approve anything that matters.
Who we work with
Four kinds of operation. One way of working.
01
Hospitality
After-hours guest calls, booking follow-ups, and event leads answered before they go cold.
02
Real estate
Listing inquiries qualified, showings scheduled, and the pipeline kept moving.
03
Small and mid-size businesses
Inbox triage, scheduling, and admin automation for teams without a back office to spare.
04
Clinics
Appointment reminders and intake triage. Staff approve anything clinical or sensitive.
01 · Voice agents
The phone gets answered.
Voice agents that pick up, take the details, and book — then hand the call to a person when it needs one.
Answering and after-hours intake
Calls answered and logged, including after hours.
Scheduling by voice
Appointments booked, moved, and confirmed against your real calendar.
Clean handoff
Transfers to your staff with the context already written down.
02 · Automation workflows
Repeat work moves onto pipelines.
Back-office routines moved onto pipelines your team can read, approve, and switch off.
Custom agents
Intake, research, reporting, and follow-up, with approvals where they matter.
Integrations
Wired into the email, docs, spreadsheets, CRMs, and accounting you already use.
Training and advisory
Practical sessions so staff can use, review, and govern the tools.
- Lead captured →Instant reply, CRM entry, follow-up until booked or closed
- Appointment booked →Confirmations and reminders by text, email, or voice
- Document in →Fields extracted, filed, and queued for approval
- End of week →A reporting digest from your systems, in your inbox
03 · IT services
The foundation under the agents.
Automation is only as steady as the network, accounts, and devices it runs on.
Ongoing IT support
Hands-on IT support for the devices, accounts, and tools your automations depend on.
Network and Wi-Fi
Wired and wireless networks for offices, venues, and sites.
Security and NDAA-aware hardware recommendations
Access controls, backups, and hardening, plus NDAA-aware hardware recommendations.
Cloud, SaaS, and phones
Email, storage, business apps, and VoIP set up cleanly, with the permissions AI needs.
04 · Surveillance
Cameras that flag. People who decide.
Edge AI on the camera, US-hosted software, and a person reviewing every alert.
Edge video analytics
Cameras analyze on-device. No NVR or DVR to buy, rack, or babysit.
Person and vehicle detection
On-device models flag people and vehicles in real time.
Human review
Alerts arrive with a clip for a person to review. The system flags; your team decides.
Site assessments
Walkthroughs that map coverage gaps and what it takes to close them.
- 01Edge camera
- 02On-device detection
- 03Alert and clip
- 04Human review
Briefing
Tell us what is eating your team's time.
One conversation. We name where AI fits, what it would take, and whether it is worth doing.